Overview

Welcome to the Nationally Recognised Mental Health Support for First Responders course, delivered by Queen of Hearts Training across the Sunshine Coast – from Gympie to Caloundra, Noosa, Hinterland, and surrounding areas. This course is ideal for first responders, support workers, aged care teams, and anyone looking to develop practical mental health support skills in the workplace or community.

Mental health support is essential for anyone responding to crisis situations. This course equips participants with the knowledge, confidence, and strategies to recognise, respond to, and support individuals experiencing mental health challenges safely and effectively.

What You’ll Learn:

· Understanding the role of a first responder – and how anyone can act effectively in a crisis

· Recognising signs and symptoms of mental health concerns

· Effective communication and de-escalation techniques

· Practical strategies to promote resilience and wellbeing

· Responding safely to challenging behaviours and crisis situations

· Supporting colleagues, clients, and community members

· Documentation, reporting, and workplace mental health compliance

Why Choose Queen of Hearts Training?

✅ Delivered by an Emergency Department and Intensive Care Nurse with experience in mental health and crisis support .

✅ Mobile training across the Sunshine Coast – Gympie, Noosa, Maroochydore, Buderim, Caloundra, Hinterland. We come to you!

✅ Tailored to workplace needs, NDIS standards, and practical first responder skills.

✅ Hands-on, concise, and workplace-ready.

This course is perfect for NDIS providers, aged care teams, disability support workers, first responders, and anyone seeking practical, real-world skills in mental health support. You’ll leave confident in your ability to provide immediate assistance and support until professional help is available.

👉 Book your Mental Health Support for First Responders course on the Sunshine Coast today with Queen of Hearts Training.